I swear to gosh, if I wasn't already on blood pressure meds, this week's dealings with Access Paratransit would make me need a prescription.
This morning's ride nearly fell through when the dispatchers only gave orders for ONE passenger to be picked up instead of two. The driver called to verify the instructions and was originally told not to pick us up(!!!).
Well. Shall I say that this went over like a lead balloon? KC was justifiably upset because she made the reservation for two people. The driver had other pickups after us, so he was expecting to have a full car without the extra rider. But when he saw how upset KC was, he called the dispatchers back and got them to rearrange his itinerary somehow, and he picked us up. God bless him an infinite number of times.