Mark got a note from a vehicle service regarding his car. I don't think he's actually used them, so your guess is as good as mine as to where they got his contact info.
However... here is the part that makes me nuts: "According to your owner's manual, your [year make model] is due for *it's* 90,000 mile scheduled maintenance."
"It's"? With an aspostrophe? On a document that gets sent out to potential customers daily? Does NO ONE proofread anymore? :headdesk: :headdesk: :headdesk: